Privacy Policy

This Privacy Policy outlines how Vivid VA (“we,” “our,” or “us”) collects, uses, and safeguards personal information obtained from users (“you” or “your”) of our virtual assistant services.

1. Information Collection:

We may collect the following types of information:

• Personal Information: Name, email address, contact details.

• Usage Data: Information about how you interact within the digital space.

• Device Information: Device type, operating system, and similar technical details.

2. Use of Information:

We use collected information for:

• Providing and improving our virtual assistant services.

• Personalizing user and end-user experience.

• Sending relevant updates and notifications.

3. Data Security:

We prioritize the security of your information and employ industry-standard measures to protect it from unauthorized access, disclosure, or alteration.

4. Third-Party Services:

We may use third-party services to enhance our productivity. These services have their own privacy policies, and we encourage you to review them.

5. Cookies and Tracking:

We use cookies and similar tracking technologies to enhance your experience on our platform. You can modify your browser settings to manage cookie preferences.

6. Data Retention:

We retain your personal information only for as long as necessary for the purposes outlined in this policy, and as required by applicable laws.

7. Consent:

By using and engaging our virtual assistant services, you consent to the terms of this Privacy Policy.

8. Updates to Privacy Policy:

We may update this Privacy Policy periodically. It is your responsibility to review it for changes.

9. Contact Information:

For any questions or concerns regarding this Privacy Policy, please contact us at hello@vividva.com.au

10. Legal Compliance:

This Privacy Policy is intended to comply with applicable data protection laws and regulations.